Terms & Conditions and Service Agreement
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This page provides standard terms for purchasing consulting services from The Universe & You LLC. It is not legal advice. If you need terms tailored to your exact situation (jurisdiction, regulated industries, complex IP arrangements), talk to a qualified attorney.
1. Parties
These Terms & Conditions (“Terms”) are between The Universe & You LLC (“Provider”, “we”, “us”, “our”) and the client purchasing services (“Client”, “you”, “your”). Provider’s business address is: The Universe & You LLC, 5830 E 2nd Ste., Ste. 8, Casper, Wyoming 82609, United States.
2. Services
Provider offers consulting services for content creators, membership businesses, and info-product founders (collectively, “Services”). Service details, scope, timelines, deliverables, and price are described on the Services page and/or in a written proposal, invoice, or email confirmation (“Order”). If there is any conflict between these Terms and an Order, the Order controls for that engagement.
3. No guaranteed results
Business outcomes depend on many factors outside Provider’s control (audience, market conditions, execution, budget, platform changes). Provider does not guarantee revenue, audience growth, conversion rates, or any specific business result. Client is responsible for decisions and implementation.
4. Client responsibilities
Client agrees to provide timely access to necessary information, links, and materials; to attend scheduled calls or provide async responses; and to review and approve deliverables promptly. Delays by Client may extend timelines without penalty to Provider.
5. Payment terms
Unless otherwise stated in the Order, payment is due in full before work begins. If an installment plan is agreed in writing, Client must pay on schedule. Late payments may pause work until the account is current. Client is responsible for any transaction fees charged by payment processors.
6. Cancellations, rescheduling, and refunds
Because Provider reserves time and begins work immediately, fees are generally non-refundable once work has started. If you need to cancel, email hello@theuniverseandyou.com.
Live calls must be rescheduled with at least 24 hours’ notice. Missed calls or late cancellations may be forfeited at Provider’s discretion. Provider may offer partial refunds only when required by law or explicitly agreed in writing.
7. Intellectual property
Client retains ownership of Client’s pre-existing content, trademarks, and materials. Provider retains ownership of Provider’s pre-existing frameworks, templates, methods, and know-how. Upon full payment, Client receives a non-exclusive, perpetual license to use the deliverables created specifically for Client for their own business. Client may not resell Provider’s templates or deliverables as standalone products without written permission.
8. Confidentiality
Both parties agree to keep confidential information private and to use it only to perform the Services. Confidential information does not include information that is publicly available, already known without obligation, independently developed, or required to be disclosed by law.
9. Publicity
Provider may reference Client’s name and general outcomes as part of a client list or case studies only with Client’s permission. Client may not use Provider’s name or brand in a way that implies endorsement beyond the scope of the Services.
10. Third-party tools and platforms
Client is responsible for third-party subscriptions and tools (email platforms, payment processors, membership platforms, hosting, analytics, etc.). Provider is not liable for outages, policy changes, bans, or feature limitations imposed by third parties.
11. Disclaimer
Provider provides strategy and educational guidance. Provider is not acting as your attorney, accountant, financial advisor, or therapist. You should seek professional advice for legal, tax, financial, or medical matters.
12. Limitation of liability
To the maximum extent permitted by law, Provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Provider’s total liability for any claim related to the Services will not exceed the amount paid by Client for the specific Services giving rise to the claim.
13. Term and termination
These Terms apply from the time Client purchases Services until the engagement ends. Either party may terminate for material breach if the breach is not cured within 10 days of written notice. Provider may terminate immediately for abusive behavior, harassment, or non-payment.
14. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. The parties will attempt to resolve disputes in good faith. If a dispute cannot be resolved informally, the parties agree to exclusive venue in state or federal courts located in Wyoming, unless applicable law requires otherwise.
15. Contact
Questions about these Terms: hello@theuniverseandyou.com.
Service Agreement template (plain-English)
The text below is a standard “contract-style” agreement that mirrors the Terms above. You can copy/paste it into an email or PDF for individual clients.
Service Agreement
This Service Agreement (“Agreement”) is entered into by and between The Universe & You LLC, 5830 E 2nd Ste., Ste. 8, Casper, Wyoming 82609 (“Provider”), and the undersigned client (“Client”). Effective date is the date Client pays or signs this Agreement, whichever occurs first.
Scope. Provider will provide the consulting Services described in the applicable Order (proposal/invoice/email confirmation). Any changes to scope must be agreed in writing. Client is responsible for implementation unless otherwise stated.
Fees and payment. Client will pay the fees listed in the Order. Work begins after payment (or first installment) is received. Late payments may pause work. Fees are non-refundable once work has started, except where required by law or expressly agreed in writing.
Timeline. Provider will make reasonable efforts to meet the timeline stated in the Order. Delays caused by Client (missing materials, approvals, or meetings) extend the timeline without penalty to Provider.
Intellectual property. Client owns Client’s pre-existing materials. Provider owns Provider’s pre-existing frameworks and methods. Upon full payment, Client receives a non-exclusive, perpetual license to use deliverables created for Client for Client’s own business. Client may not resell Provider-created deliverables as standalone products without written permission.
Confidentiality. Both parties will keep confidential information private and use it only for performing the Services.
No guarantees. Provider does not guarantee any specific business results. Client is responsible for decisions and execution.
Limitation of liability. Provider’s total liability related to this Agreement will not exceed the amount paid by Client for the Services at issue. Provider is not liable for indirect or consequential damages, lost profits, or platform/tool changes outside Provider’s control.
Termination. Either party may terminate for material breach not cured within 10 days after written notice. Provider may terminate immediately for non-payment or abusive behavior.
Governing law. Wyoming law governs this Agreement. Venue is in Wyoming state or federal courts, unless applicable law requires otherwise.
Signatures. Client and Provider agree to the Terms by paying for the Services, clicking acceptance on an invoice/checkout page, or signing below.
Client Name: ____________________________ Date: _______________
Provider (The Universe & You LLC): ____________________________ Date: _______________
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